Rules and Regulations of the State of Georgia
 

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<xmp>.</xmp> <form name="form1" method="post" action="../nllxml/georgiacodesGetcv.aspx?urlRedirected=yes&amp;data=admin&amp;lookingfor=360-27" id="form1"> <input type="hidden" name="__VIEWSTATE" id="__VIEWSTATE" value="/wEPDwUKLTY5ODkwOTM2Nw8WAh4Ec3BhbQILFgJmD2QWAgIFDw8WAh4EVGV4dAUFNyArIDRkZGTmjotV34r9cOZpYFrSvTUhXC8Yyw==" /> <input type="hidden" name="__EVENTVALIDATION" id="__EVENTVALIDATION" value="/wEWCAKNkPeUAQLniKOhBALV5cpNAoa5iIEFAoznisYGAsrv5u0MAsrv4u0MAsrv3u0MJhA1VBQ97kGQ2/M8DQYbssqUT0M=" /> <div class='popup'> <div class='cnt223'> <div style="margin-bottom:6px;"> <img alt="Rules and Regulations of the State of Georgia" src="/images/new.gif"/> </div> <div class="header"> Terms and Conditions of Agreement for Access to Rules and Regulations of the State of Georgia Website </div> <div class="scroll"> <p>(Note: certain features of this site have been disabled for the general public to prevent digital piracy. If you are an entitled government entity pursuant the Georgia Administrative Procedures Act, <a target="_new" href="http://links.casemakerlegal.com/states/GA/books/Code_of_Georgia/browse?ci=25id=gasos&amp;codesec=50-13-7&amp;title=50&amp;#50-13-7(d)">O.C.G.A.§ 50-13-7(d)</a> contact the State of Georgia's Administrative Procedures Division at 678-364-3785 to enable these features for your location.)</p> <p>To access this website, you must agree to the following: </p> <p> These terms of use are a contract between you and/or your employer (if any), and Lawriter, LLC. </p> <p> You agree that you will not copy, print, or download anything from this website for any commercial use. </p> <p> You agree not to use any web crawler, scraper, or other robot or automated program or device to obtain data from the website.</p> <p> You agree that you will not sell, will not license, and will not otherwise make available in exchange for anything of value, anything that you download, print, or copy from this site.</p> <p> You agree that you will not copy, print, or download any portion of the regulations posted on this site exceeding a single chapter of regulations for sale, license, or other transfer to a third party, except that you may quote a reasonable portion of the regulations in the course of rendering professional advice.</p> <p> If you violate this agreement, or if you access or use this website in violation of this agreement, you agree that Lawriter will suffer damages of at least $20,000. </p> <p> THIS WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS." 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If you are an entitled government entity pursuant the Georgia Administrative Procedures Act, <a target="_new" href="http://links.casemakerlegal.com/states/GA/books/Code_of_Georgia/browse?ci=25id=gasos&amp;codesec=50-13-7&amp;title=50&amp;#50-13-7(d)">O.C.G.A.§ 50-13-7(d)</a> contact the State of Georgia's Administrative Procedures Division at 678-364-3785 to enable these features for your location.)</p> <p>To access this website, you must agree to the following: </p> <p> These terms of use are a contract between you and/or your employer (if any), and Lawriter, LLC. </p> <p> You agree that you will not copy, print, or download anything from this website for any commercial use. </p> <p> You agree not to use any web crawler, scraper, or other robot or automated program or device to obtain data from the website.</p> <p> You agree that you will not sell, will not license, and will not otherwise make available in exchange for anything of value, anything that you download, print, or copy from this site.</p> <p> You agree that you will not copy, print, or download any portion of the regulations posted on this site exceeding a single chapter of regulations for sale, license, or other transfer to a third party, except that you may quote a reasonable portion of the regulations in the course of rendering professional advice.</p> <p> If you violate this agreement, or if you access or use this website in violation of this agreement, you agree that Lawriter will suffer damages of at least $20,000. </p> <p> THIS WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS." 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<a href="/GAC/360" title="360">Department 360</a></li> <li>&raquo; Chapter 360-27</li> </ul> </div> </div><div id="doc" class="container" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:msxsl="urn:schemas-microsoft-com:xslt" xmlns:nll="uuid:{D3B28627-934D-41bc-8B7A-0549A8802FE4}"> <div id="doc-content" class="content"> <h1><nllchapter>Chapter 360-27 PATIENT'S RIGHTS</nllchapter></h1> <h2><a href="/GAC/360-27-.01" name="360-27-.01" title="360-27-.01">Rule 360-27-.01 Definitions</a></h2> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-27-.01(1)">(1)</a></td> <td valign="top" style="text-align:left" class="leftalign"> Board means the Georgia Composite Medical Board.</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-27-.01(2)">(2)</a></td> <td valign="top" style="text-align:left" class="leftalign"> Declaration of the patients' rights means the notice found in Rule <a title="360-27-.02(2)" href="360-27-.02#360-27-.02(2)">360-27-.02(2)</a>.</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-27-.01(3)">(3)</a></td> <td valign="top" style="text-align:left" class="leftalign"> Grievance means a complaint filed by a complainant concerning a physician, his/her treatment or his/her staff or office.</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-27-.01(4)">(4)</a></td> <td valign="top" style="text-align:left" class="leftalign"> Complainant means a patient or other interested party filing a grievance.</td> </tr> </table> <h2><a href="/GAC/360-27-.02" name="360-27-.02" title="360-27-.02">Rule 360-27-.02 Declaration of Patients' Rights</a></h2> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-27-.02(1)">(1)</a></td> <td valign="top" style="text-align:left" class="leftalign"> Physicians are required to post a declaration of the patient's rights to file a grievance with the Board concerning a physician, staff, office or treatment received.</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-27-.02(2)">(2)</a></td> <td valign="top" style="text-align:left" class="leftalign"> The declaration shall contain the following language with no alterations, deletions or additions: The patient has the right to file a grievance with the Georgia Composite Medical Board, concerning the physician, staff, office and treatment received. The patient should send a written complaint to the board. The patient should be able to provide the physician or practice name, the address and the specific nature of the complaint. Complaints or grievances may be reported to the Board at the following address or telephone number: <P>Georgia Composite Medical Board</P> <P>Attn. Complaints Unit</P> <P>No. 2 Peachtree Street, N.W. 36th Floor</P> <P>Atlanta, GA 30303</P> <P>(404) 656-3913</P> <P><a class="LinkOut" href="http://www.medicalboard.georgia.gov" target="_blank">www.medicalboard.georgia.gov</a></P> </td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-27-.02(3)">(3)</a></td> <td valign="top" style="text-align:left" class="leftalign"> The declaration shall be prominently displayed in a sign that is 8 1/2 inches × 11 inches in type that is no smaller than 24 point Times Roman print in black on white background. It shall be displayed in the physician's waiting room in an area that is not obstructed and can be easily viewed by patients.</td> </tr> </table> <h2><a href="/GAC/360-27-.03" name="360-27-.03" title="360-27-.03">Rule 360-27-.03 Grievances/Complaints</a></h2> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-27-.03(1)">(1)</a></td> <td valign="top" style="text-align:left" class="leftalign"> Patients, or any person that the Board deems to have a legitimate interest, have a right to file a grievance with the Board by calling the Board with the complaint or by sending a written complaint to the Board.</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-27-.03(2)">(2)</a></td> <td valign="top" style="text-align:left" class="leftalign"> A complaint should include the following and will not be deemed as filed until this information is received: <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-27-.03(2)(a)">(a)</a></td> <td valign="top" style="text-align:left" class="leftalign"> the name, address and telephone number of the complainant;</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-27-.03(2)(b)">(b)</a></td> <td valign="top" style="text-align:left" class="leftalign"> when the patient is not the complainant, specify the name of the patient if applicable;</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-27-.03(2)(c)">(c)</a></td> <td valign="top" style="text-align:left" class="leftalign"> specify the physician or practice name, the address and the nature of the complaint;</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-27-.03(2)(d)">(d)</a></td> <td valign="top" style="text-align:left" class="leftalign"> dates and details of any specific incidents.</td> </tr> </table> </td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-27-.03(3)">(3)</a></td> <td valign="top" style="text-align:left" class="leftalign"> When a complaint is received the Board will send the patient a form(s) authorizing the Board to use the patient's name, release the patient's name and the release of information to necessary individuals to conduct an investigation.</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-27-.03(4)">(4)</a></td> <td valign="top" style="text-align:left" class="leftalign"> The Board will review every complaint to determine if there is sufficient evidence to warrant an investigation. Complaints that fail to allege a violation that is within the Board's jurisdiction lack sufficient evidence to warrant an investigation.</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-27-.03(5)">(5)</a></td> <td valign="top" style="text-align:left" class="leftalign"> The Board will respond in writing to the complainant within 60 days of receiving a complaint and inform the complainant whether the complaint is being referred for investigation. If the complaint has been investigated, the board's response will inform the complainant as to the results of the investigation or whether further investigation is required, and any board action taken.</td> </tr> </table> <h2><a href="/GAC/360-27-.04" name="360-27-.04" title="360-27-.04">Rule 360-27-.04 Noncompliance</a></h2> <P>Any physician or authorized personnel violating the provisions of this chapter may be subject to disciplinary action and shall be assessed a monetary fine for each violation.</P> <h2><a href="/GAC/Exhibit(360-27) A" name="(360-27) A" title="(360-27) A">Exhibit (360-27) A NOTICE OF PATIENTS' RIGHTS</a></h2> <P>The patient has the right to file a grievance with the Georgia Composite Medical Board concerning the physician, staff, office and treatment received. The patient should either call the board with such a complaint or send a written complaint to the board. The patient should be able to provide the physician or practice name, the address and the specific nature of the complaint. You may report complaints to the Board at the following address or telephone number:</P> <P> Georgia Composite Medical Board</P> <P>Attn. Complaints Unit</P> <P> No. 2 Peachtree Street, NW 36th Floor</P> <P> Atlanta, GA 30303</P> <P>(404) 656-3913</P> <P><a class="LinkOut" href="http://www.medicalboard.georgia.gov" target="_blank">www.medicalboard.georgia.gov</a></P> </div> </div> </div> <div id="toc" class="sidebar noprint"> <ul id="toc-children" class="children"><li><a href="/GAC/360-27-.01" name="360-27-.01" title="360-27-.01">Rule 360-27-.01 Definitions</a></li><li><a href="/GAC/360-27-.02" name="360-27-.02" title="360-27-.02">Rule 360-27-.02 Declaration of Patients' Rights</a></li><li><a href="/GAC/360-27-.03" name="360-27-.03" title="360-27-.03">Rule 360-27-.03 Grievances/Complaints</a></li><li><a href="/GAC/360-27-.04" name="360-27-.04" title="360-27-.04">Rule 360-27-.04 Noncompliance</a></li><li><a href="/GAC/Exhibit(360-27) A" name="(360-27) A" title="(360-27) A">Exhibit (360-27) A NOTICE OF PATIENTS' RIGHTS</a></li></ul> </div> </div> <!--content ends here--> <div id="footer" class="noprint"><span class="footer">Copyright &copy; 2017 Lawriter LLC - All rights reserved.</span>| <a href="mailto:support@casemakerlegal.com?subject=Rules and Regulations of the State of Georgia">Email Us</a> | 844-838-0769 | <a href="http://livechat.casemakerlegal.com/client.php?locale=en" target="_blank" onclick="if(navigator.userAgent.toLowerCase().indexOf('opera') != -1 && window.event.preventDefault)window.event.preventDefault();this.newWindow = window.open('http://livechat.casemakerlegal.com/client.php?locale=en&url='+escape(document.location.href)+'&referrer='+escape(document.referrer), 'webim','toolbar=0,scrollbars=0,location=0,status=1,menubar=0,width=640,height=480,resizable=1');this.newWindow.focus();this.newWindow.opener=window;return false;">Live Chat</a> </div> </div> </body> </html>